About The Position

Vice President, Client Processing At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President, Client Processing to join our Client Processing -Trade Capture team. This role is located in Lake Mary. The Trade Capture group process and review a wide range of trades at a high level of accuracy within a controlled environment. Trade Capture daily tasks include: trade processing for assigned funds using both automated and manual processing procedures, preparing and ensuring that daily trade file is completed and accurate, monitoring exception reports to identify and resolve errors, reconciliation of trades booked to trade blotters. In this role, you’ll make an impact in the following ways:

Requirements

  • Bachelor’s degree in finance, science or similar with 6+ years of relevant experience
  • Experience in process management is an asset
  • Organizational skills and ability to handle high volume of tasks with tight deadlines
  • An effective communicator on all levels with solid presentation skills
  • Knowledge of financial instruments - both listed and unlisted
  • Excellent problem solver with sound prioritization & time management skills
  • Proficient in English with strong verbal and written communication skills

Responsibilities

  • Own the end‑to‑end Trade Capture process, including task allocation, controls, quality, and risk management
  • Act as the primary point of contact for process queries, client escalations, and senior stakeholder communication
  • Build strong, trusted client relationships and ensure consistent, accurate service delivery
  • Ensure full compliance with BNY Mellon policies and all regulatory daily, weekly, monthly, and annual requirements, including timely escalation of control breaches
  • Lead and manage the team, including workload planning, performance management, coaching, training, and all related people processes
  • Monitor team process knowledge and quality, providing regular feedback and driving continuous improvement
  • Identify process risks and errors, ensure root‑cause analysis, and implement sustainable corrective actions
  • Drive the Digital and AI agenda by identifying automation opportunities and embedding digital solutions to deliver higher STP, increased efficiency, and reduced operational risk
  • Lead and coordinate business and change initiatives impacting day‑to‑day operations

Benefits

  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
  • We provide access to flexible global resources and tools for your life’s journey.
  • Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service