Vice President - Client Engagement

EXL•Jersey City, NJ
•$200,000 - $225,000

About The Position

This role is for a Vice President of Client Engagement, focusing on strategic relationships within the P&C Insurance sector. The position involves driving account growth through consultative selling, solutioning, and identifying cross-sell/up-sell opportunities. The individual will provide P&C domain leadership and partner with clients on various transformation initiatives including data modernization, cloud transformation, analytics, GenAI/Agentic AI, automation, and digital transformation. The role requires leading large-scale engagements from inception to delivery, ensuring client satisfaction and business outcomes. Collaboration with sales, consulting, technology, and delivery teams is essential for developing insurance solutions and proposals. Additionally, the role involves building practice capabilities, creating reusable offerings, developing thought leadership, and defining go-to-market strategies for the P&C Insurance portfolio.

Requirements

  • 15+ years of experience with significant leadership experience in the P&C Insurance / Insurance Consulting domain.
  • Strong track record in client engagement, account growth, consulting, solutioning, and large-program delivery.
  • Strong understanding of modern insurance technology, data, cloud, analytics, and AI transformation.
  • Excellent executive stakeholder management and commercial acumen.
  • Masters or Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related discipline.

Responsibilities

  • Own and grow strategic relationships with senior client stakeholders across P&C Insurance.
  • Drive account growth through consultative selling, solutioning, proactive propositions, and cross-sell/up-sell opportunities.
  • Provide strong P&C domain leadership across Underwriting, Claims, Policy, Distribution, and Insurance Operations.
  • Partner with clients on data modernization, cloud transformation, analytics, GenAI/Agentic AI, automation, and digital transformation initiatives.
  • Lead large-scale engagements from solution definition through delivery, ensuring business outcomes and client satisfaction.
  • Work closely with sales, consulting, technology, and delivery teams to develop differentiated insurance solutions and proposals.
  • Build practice capabilities, reusable offerings, thought leadership, and go-to-market strategies for the P&C Insurance portfolio.
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