Vice President, Business Integrations

Novacore•Conshohocken, PA

2d•Hybrid

About The Position

Novacore is entering an exciting new chapter as a newly formed specialty insurance entity from the April 2025 sale of NSM Insurance Group’s U.S. commercial division. The Vice President, Business Integrations leads Novacore’s program management office and owns the delivery of our portfolio of new programs, carrier and platform transitions, acquisition integrations, and operational improvement initiatives, from intake through steady-state operations. This role oversees the governance and success of every program, builds the PMO into a repeatable and scalable delivery function, personally leads priority initiatives while the team grows, and serves as a trusted strategic advisor to senior leadership. The role involves cross-functional collaboration with executives, external partners and vendors, and internal teams including Operations, Finance, Compliance, Actuarial, Claims, Technology and Marketing to bring programs live and writing profitable business. This role owns outcomes end to end, emphasizing early escalation, closing loops, committing to and renegotiating dates in advance when needed, and working transparently. Novacore is a fast-moving organization where every leader combines hands-on work with strategic responsibility, and ambiguity is something to be resolved rather than waited out. The position is to sit in Conshohocken, PA Home office or Plano, TX Office on a hybrid schedule.

Requirements

Bachelor’s degree in Business Administration, Project Management, or a related discipline; PMP, PgMP or equivalent certification preferred.
10+ years of program or project leadership, including experience leading a PMO or a multi-program portfolio.
Experience building or maturing a PMO or delivery function, including operating model, playbooks, governance and team.
Prior experience in the insurance sector strongly preferred, specifically within an MGA or MGU, including program launches, carrier transitions and policy administration system implementations.
Proven experience leading business integration for new programs and/or M&A transactions, including the end-to-end stand-up lifecycle.
Experience managing external consulting, systems integrator or vendor delivery resources.
Experience managing complex, cross-functional programs involving multiple business units and external third parties.
Excellent written and verbal communication skills; able to convey complex delivery status clearly to executive audiences.
Highly skilled in organizing and leading steering committees and executive project reviews.
Comfortable being hands-on and personally managing projects alongside leading a team.
Proficient in project management and collaboration tools (e.g., Monday.com, Jira, Notion, MS Office) and comfortable adopting AI-assisted ways of working.
Strong documentation and analytical skills; able to translate strategy into actionable plans.
Direct, candid communicator who gives and receives feedback well and builds alignment before escalating.
Ability to lead distributed teams and manage programs across multiple states and locations.
Ability to travel up to 25% of the time.

Nice To Haves

PMP, PgMP or equivalent certification preferred.

Responsibilities

Lead all aspects of portfolio and program lifecycle management including intake, planning, execution, governance, vendor management, stakeholder communication, and reporting.
Oversee the portfolio, including governance and success of all programs and implementations across the portfolio, such as new program launches, carrier and platform transitions, acquisition integrations, and operational improvement initiatives.
Run the governance cadence across internal teams, external partners and executive stakeholders to ensure leadership has an accurate, current and risk-rated view of the portfolio.
Ensure every program has a named project lead, a current status, an active risk and issue log, and a clear plan to steady state.
Lead executive-level portfolio reviews.
Define and own the integration operating model: phases, decision gates, roles and responsibilities, and escalation paths from intake through steady-state operations.
Develop standardized playbooks, templates, SOPs and governance artifacts for consistent and repeatable kickoff, discovery, operational readiness, and delivery across program types.
Establish tooling and documentation standards for the project management team.
Clarify how the PMO works with Operations, Product and Technology to ensure explicit ownership of testing, readiness, stabilization, and ongoing support.
Recruit, develop and lead a growing team of project managers, and shape the team’s structure as the portfolio scales.
Personally project-manage priority programs while the team is being built, setting the standard for the team.
Lead planning sessions, set structured timelines, and prepare teams for key decisions and handoffs.
Guide workstream leaders, clarify priorities, and manage interdependencies to ensure activities are sequenced correctly across functions.
Keep teams focused on delivering business value, not just checking boxes.
Own change control for vendor-delivered programs, including impact assessment, internal decision-making, and communication back to partners.
Direct external delivery partner resources engaged on Novacore programs and manage their scope and cost.
Build internal delivery capability over time and reduce reliance on external partners where it makes sense.
Use project management tools and metrics to monitor milestones, identify delays, and adjust plans as needed.
Monitor and report on program delivery performance, ensuring accurate and timely updates to executive stakeholders.
Escalate issues requiring senior-level input early, before they become schedule impacts.
Partner with Operations on testing and operational readiness, ensuring all necessary stakeholders are engaged at the right time.
Define and enforce exit criteria for each phase and document handoffs to segment and operations leaders.
Support the transition of programs into steady-state support and continuous improvement.
Act as a senior strategic voice across departments, advising the executive team on operations, delivery and organizational design.
Lead or sponsor operational improvement initiatives across the business as they are identified.
Capture lessons learned and drive continuous improvement in delivery practices and integration playbooks.