Vice President Account Management - Provider (Healthcare)
About The Position
In healthcare, EXL brings deep domain expertise across data, analytics, digital transformation, and operations to support Healthcare Providers in improving financial performance, patient access, and experience. To accelerate growth in the healthcare provider market (health systems, IDNs, and large physician groups), we are seeking a proven Client Executive. This leader will be responsible for driving growth, strengthening executive client relationships, leading successful implementation and onboarding new engagements. The individual operates as a trusted advisor to Healthcare Provider CXOs, leveraging deep understanding of client context and buying behavior to influence decisions, shape large integrated deals, and convert opportunities into sustained revenue streams. This is a client-facing, growth-oriented role focused on expanding EXL’s full portfolio (Data, AI, Analytics, Contact Center, Finance and Accounting) with existing clients and targeted new logos across Healthcare Provider organizations. The role will serve as the point of contact across the full client lifecycle from opportunity identification and consultative solution shaping through contract handoff, implementation readiness, onboarding, early-stage adoption, and account expansion. The individual will work closely with sales, solutioning, delivery, digital transformation, transition, operations to translate client priorities into practical, executable solutions while ensuring strong client experience, governance, and measurable business value.
Requirements
- Proven Client Executive experience
- Deep understanding of client context and buying behavior
- Experience in the healthcare provider market (health systems, IDNs, and large physician groups)
Responsibilities
- Driving growth
- Strengthening executive client relationships
- Leading successful implementation and onboarding new engagements
- Operating as a trusted advisor to Healthcare Provider CXOs
- Leveraging deep understanding of client context and buying behavior to influence decisions
- Shaping large integrated deals
- Converting opportunities into sustained revenue streams
- Expanding EXL’s full portfolio (Data, AI, Analytics, Contact Center, Finance and Accounting) with existing clients and targeted new logos across Healthcare Provider organizations
- Serving as the point of contact across the full client lifecycle from opportunity identification and consultative solution shaping through contract handoff, implementation readiness, onboarding, early-stage adoption, and account expansion
- Working closely with sales, solutioning, delivery, digital transformation, transition, operations to translate client priorities into practical, executable solutions while ensuring strong client experience, governance, and measurable business value
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
