Vice Chair - IT Software Engineering

Mayo Clinic • Rochester, MN

5d • Hybrid

About The Position

The Vice Chair of IT Software Engineering is a contributing member of the Mayo Clinic technology organization and reports to the Chief Information Officer or designee. The Vice Chair provides enterprise leadership for software engineering capabilities across the Department of Information Technology and works cooperatively with physicians, scientists, department chairs, administrative colleagues, allied health staff, site leadership, Mayo business entities, and technology leaders across Mayo Clinic. The Vice Chair is responsible for advancing Mayo Clinic’s enterprise software engineering strategy, operating model, standards, platforms, and talent capabilities. This role leads the functions responsible for Development Shared Services, AI/MLOps platform ownership, Sandbox and Developer Platform capabilities, and enterprise software engineering standards enablement. The Vice Chair also provides dotted-line leadership and technical direction to embedded software development teams throughout the IT department ensure alignment with Mayo Clinic’s software engineering standards, secure software development lifecycle practices, enterprise architecture, security, privacy, resiliency, and operational expectations. The Vice Chair plays a pivotal role in transforming software engineering with Mayo Clinic’s IT department. This includes establishing an outcomes-focused, AI-enabled engineering framework designed to improve software quality, accelerate delivery, increase developer productivity, reduce technical debt, and strengthen operational reliability. The Vice Chair is accountable for defining the future of IT software development, including the adoption of AI-assisted software engineering, modern DevSecOps practices, platform engineering, self-healing software capabilities, policy-as-a-service approaches, automated governance, and reusable enterprise development patterns. The Vice Chair partners closely with Mayo Clinic’s Center for Digital Health on best practices and approaches for software engineering across Mayo Clinic. The Vice Chair ensures that software engineering services, strategies, plans, technologies, processes, standards, and skills meet Mayo Clinic’s strategic objectives while keeping Mayo Clinic’s mission and values at the forefront. This position is accountable for designing, implementing, and continuously improving a core enterprise software engineering capability that leverages modern techniques, automation, AI, and shared platforms to achieve exceptional results. The Vice Chair refines and applies Mayo Clinic’s secure software development lifecycle practices to ensure that software produced across IT and embedded development teams is of the highest quality and is secure, resilient, maintainable, supportable, and aligned with organizational needs. The role works closely with technology teams inside and outside IT to ensure systems are designed with proactive DFx requirements (Design For Testability, Maintainability, Reliability, Scalability, Security, Observability, Self Healing, etc.). The Vice Chair develops organizational structures, decision rights, governance processes, and communities of practice that promote convergence, consistency, and efficient operations across software engineering activities. This includes establishing enterprise standards for developer experience, application development, AI/MLOps, sandbox environments, automated testing, software supply chain security, observability, reliability engineering, policy as code, policy as a service, and operational readiness. The Vice Chair ensures that Mayo Clinic software teams have access to shared services, reusable frameworks, modern development tooling, secure experimentation environments, and paved-road patterns that accelerate delivery while reducing duplication and risk. The Vice Chair partners closely with physician, scientist, administrative, and technology leaders to develop strategies and tactics required to meet organizational objectives. The role collaborates with enterprise architecture, cybersecurity, infrastructure, cloud, data, AI, digital, and operations leaders to ensure software platforms and engineering practices are secure, scalable, interoperable, cost-effective, and aligned with Mayo Clinic’s technology strategy. The Vice Chair coordinates with the Chief Information Security Officer and cybersecurity leaders to ensure implementation of security and privacy policies within software engineering standards, platforms, tools, and delivery practices. The Vice Chair is responsible for the development of operating expense and capital budgets within the guidelines of the organization’s overall goals and objectives. This role monitors organizational performance related to such budgets and supports the CIO in assuring that the organization operates in a cost-effective manner. The Vice Chair may also partner with vendors, external organizations, staff augmentation partners, and offshore resources, as appropriate, to ensure effective delivery, high-quality outcomes, and adherence to Mayo Clinic standards. The Vice Chair builds and leads a high-performing organization and fosters a culture of excellence, efficiency, innovation, accountability, curiosity, continuous learning, and disciplined execution. The Vice Chair establishes measures of performance for software delivery, platform adoption, developer productivity, quality, reliability, security posture, technical debt, operational resilience, and business value. The Vice Chair stays abreast of industry trends and emerging technologies in software engineering, AI-enabled development, MLOps, DevSecOps, platform engineering, self-healing systems, policy automation, and developer experience, and incorporates relevant advancements into Mayo Clinic’s software engineering strategy. The Vice Chair carries out responsibilities assigned by the CIO or designee and may act on behalf of the CIO or designee to ensure continuity of organizational operations in accordance with prescribed standards, philosophy, and policies. Mayo Clinic will not sponsor or transfer visas for this position, including F1 OPT STEM.

Requirements

• Master’s degree in technology, computer science, software engineering, health care administration, business, cybersecurity, health informatics, engineering, or a related field; OR a bachelor’s degree in technology, computer science, software engineering, health care administration, business, cybersecurity, health informatics, engineering, or a related field plus ten years of validated, progressive administrative leadership experience.
• A minimum of ten years of progressive leadership experience in software engineering, application development, platform engineering, enterprise technology, digital technology, AI/MLOps, DevSecOps, or a related technology leadership area is required.
• Proven experience leading large, complex, cross-functional technical organizations and enterprise-level initiatives is required.
• Advanced knowledge of modern software engineering practices, including secure software development lifecycle practices, DevSecOps, CI/CD, automated testing, cloud-native development, API and integration patterns, platform engineering, observability, reliability engineering, software supply chain security, and operational supportability.
• Administrative experience working with physicians, scientists, administrators, technology leaders, and allied health staff.
• Demonstrated ability to partner with senior leadership within the technology organization.
• Exceptional business acumen.
• Demonstrated ability to drive transformational change.
• Excellent communication skills.
• Strong team-building and collaboration skills.
• Ability to influence effectively across a complex matrixed organization.
• Ability to consolidate multiple related activities into a comprehensive enterprise program.
• Ability to establish and govern standards across distributed teams.
• Ability to manage budgets.
• Ability to drive operational efficiency.
• Ability to incorporate relevant industry trends.
• Models behaviors that contribute to success by embodying Mayo Clinic values, maintaining a customer-centric approach, fostering innovation in alignment with unified goals, demonstrating accountability and ambition, being flexible and adaptable, exhibiting curiosity and empowerment, relying on data- and value-driven decisions, and maintaining an action-oriented mindset.

Nice To Haves

• Experience leading, building, maturing, or governing large-scale software engineering organizations, including direct or matrixed leadership of software engineers, shared services teams, platform teams, or embedded development teams, is strongly preferred.
• Experience with AI-enabled software engineering, AI/MLOps platforms, developer platforms, sandbox environments, policy as code, policy as a service, self-healing systems, site reliability engineering, and automated governance is preferred.
• Advanced degrees such as MS, MBA, MHA, MPH, or related graduate education in a relevant discipline are preferred.

Responsibilities

• Provides enterprise leadership for software engineering capabilities across the Department of Information Technology.
• Advances Mayo Clinic’s enterprise software engineering strategy, operating model, standards, platforms, and talent capabilities.
• Leads functions responsible for Development Shared Services, AI/MLOps platform ownership, Sandbox and Developer Platform capabilities, and enterprise software engineering standards enablement.
• Provides dotted-line leadership and technical direction to embedded software development teams.
• Ensures alignment with Mayo Clinic’s software engineering standards, secure software development lifecycle practices, enterprise architecture, security, privacy, resiliency, and operational expectations.
• Transforms software engineering with Mayo Clinic’s IT department by establishing an outcomes-focused, AI-enabled engineering framework.
• Defines the future of IT software development, including adoption of AI-assisted software engineering, modern DevSecOps practices, platform engineering, self-healing software capabilities, policy-as-a-service approaches, automated governance, and reusable enterprise development patterns.
• Partners closely with Mayo Clinic’s Center for Digital Health on best practices and approaches for software engineering.
• Ensures software engineering services, strategies, plans, technologies, processes, standards, and skills meet Mayo Clinic’s strategic objectives.
• Designs, implements, and continuously improves a core enterprise software engineering capability.
• Refines and applies Mayo Clinic’s secure software development lifecycle practices.
• Works closely with technology teams to ensure systems are designed with proactive DFx requirements.
• Develops organizational structures, decision rights, governance processes, and communities of practice.
• Establishes enterprise standards for developer experience, application development, AI/MLOps, sandbox environments, automated testing, software supply chain security, observability, reliability engineering, policy as code, policy as a service, and operational readiness.
• Ensures Mayo Clinic software teams have access to shared services, reusable frameworks, modern development tooling, secure experimentation environments, and paved-road patterns.
• Partners closely with physician, scientist, administrative, and technology leaders to develop strategies and tactics.
• Collaborates with enterprise architecture, cybersecurity, infrastructure, cloud, data, AI, digital, and operations leaders.
• Coordinates with the Chief Information Security Officer and cybersecurity leaders to ensure implementation of security and privacy policies.
• Responsible for the development of operating expense and capital budgets.
• Monitors organizational performance related to budgets.
• May partner with vendors, external organizations, staff augmentation partners, and offshore resources.
• Builds and leads a high-performing organization and fosters a culture of excellence, efficiency, innovation, accountability, curiosity, continuous learning, and disciplined execution.
• Establishes measures of performance for software delivery, platform adoption, developer productivity, quality, reliability, security posture, technical debt, operational resilience, and business value.
• Stays abreast of industry trends and emerging technologies in software engineering.
• Carries out responsibilities assigned by the CIO or designee and may act on behalf of the CIO or designee.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive