Vial Production Assistant

Family Allergy & Asthma•Louisville, KY

2h•Onsite

About The Position

The Vial Production Assistant (VPA) is responsible for demonstrating knowledge and application of job duties and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; supports the company’s core values.

Requirements

Effective communication skills to include:
Ability to fluently speak and read English
Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals
Ability to communicate effectively, verbally and written, with all levels of staff and patients
High school diploma/ GED
Basic computer skills
Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks
Must be at least 18 years of age

Nice To Haves

Previous medical office experience preferred

Responsibilities

Prepare allergy vials with extracts using proper guidelines
Be familiar with extracts used in VPA and those for testing
Make vials for reorders (in-house and mail outs)
Make vials for New Start patients
Check phone messages, web orders, and fridge temps
Assist in shipping vials by UPS or courier
Assist with supplies as needed
Check benefits and balances of patient accounts for reorders and new starts
Answer phone calls from patients, PCP offices, and coworkers regarding reactions, dilutions, building schedules, extracts, issues, and concerns
Maintain and follow HIPAA policies and procedures
Other relevant duties as assigned by Director