VHC Support Services Specialist

State of Vermont • Waterbury, VT

6d • Hybrid

About The Position

The Department of Vermont Health Access (DVHA)'s Health Access Eligibility & Enrollment Unit (HAEEU) is seeking a qualified individual to join their dynamic team. The Health Program Administrator position is part of the Vermont Health Connect (VHC) team, ensuring that Vermonters have the insurance coverage they need and is also a member of the enrollment and premium processing team working with the premium processors and carriers to ensure Vermonters have the coverage they need.

Requirements

• One (1) year or more of experience in a healthcare or health insurance field.

Nice To Haves

• Excel Proficient
• Basic Understanding of Transactional Relationships Between Multiple Systems
• Knowledge of Customer Relationship Management Software
• Knowledge of Medicaid for Children and Adults (MCA) Rules and Regulations
• Time Management
• Problem Solving
• Analytical
• Continuous Improvement Mindset
• Knowledge of health insurance operations and federal health care reform.

Responsibilities

• Reviewing/Resolving discrepancies relating to VT Medicaid between multiple systems
• Identifying defects and providing solutions
• Utilizing business intelligence tools such as Tableau
• Assisting with Vermont Medicaid Renewals

Benefits

• Eleven paid state holidays
• 80% State paid medical premium
• Dental plan at no cost for employees and their families
• 12 paid holidays each year
• Generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• A State defined benefit pension plan
• A deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed