Vetting Analyst Intern

First Orion•North Little Rock, AR

1d•Hybrid

About The Position

The Vetting Analyst Intern will be responsible for conducting thorough and accurate vetting of businesses and their branding content for First Orion's vetting solution. This will involve verifying the legitimacy of provided business details and ensuring that display names and other associated content adhere to Carrier and First Orion policies.

Requirements

Student pursuing a Bachelor’s Degree in a related field (e.g. MIS, Computer Science, Business Administration) or equivalent work experience
Strong attention to detail and ability to work independently
Excellent communication skills
Proficient in Excel
Investigative and troubleshooting skills
Ability to work in a fast-paced environment and meet deadlines
Must be willing to work 20 hours a week, minimum

Nice To Haves

Customer Service or Support experience
Data analysis, research, or auditing experience

Responsibilities

Verify the legitimacy and good standing of registering businesses using verified sources and customer-provided details.
Ensure branding content (display names, logos, etc.) adheres to Carrier and First Orion policies.
Troubleshoot and resolve Vetting conflicts, escalating to appropriate Support resources as necessary
Communicate findings and recommendations to team members
Maintain confidentiality and handle sensitive information with discretion
Contribute to the continuous improvement of First Orion's Vetting processes and procedures
Participate in training and development opportunities to stay up to date on product knowledge