Case Processing Analyst - Initial Vetting

Principle Choice Solutions LLC•St. Louis, MO

1d•$18•Remote

About The Position

The Case Processing Analyst is responsible for performing personnel vetting case processing activities in support of the Case Processing Operations Center (CPOC). This position supports application ingestion, case maintenance, item-level processing, post-closing activities, and related personnel vetting functions to ensure investigations are processed accurately, timely, and in compliance with applicable regulations, procedures, quality standards, and security requirements. This is a remote position that reports to the assigned Supervisor or Team Lead and works as part of a personnel vetting operations team supporting Federal Government investigative processing requirements and mission-critical case management activities.

Requirements

Must possess or be able to obtain and maintain an active security clearance including favorable adjudication of a personnel vetting investigation, a Common Access Card (CAC) for network and facility access, and enrollment in the Continuous Vetting (CV) program.
Strong attention to detail and commitment to accuracy.
Ability to review, analyze, verify, and process information in accordance with detailed procedures.
Ability to manage multiple priorities while maintaining productivity and quality standards.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to learn complex processes, procedures, and system requirements.
Proficiency using Microsoft Office applications and computer-based systems.
Ability to maintain professionalism while supporting mission-critical Government operations.
Must be a U.S. citizen; work sponsorship is not available due to federal security restrictions.

Nice To Haves

Experience working in administrative processing, records management, investigations support, compliance, quality review, customer service, or data processing environments preferred.
Experience working with sensitive or confidential information preferred.

Responsibilities

Review, validate, and process personnel vetting applications in accordance with established procedures and applicable publications.
Perform application ingestion activities, including screening, scheduling support, agency contacts, reopens, upgrade/downgrade actions, fingerprint processing, and case review functions.
Ensure applications are complete and accurate prior to case scheduling.
Process case maintenance activities, including virtual case management, attachment and release processing, imaging, case monitoring, and system updates.
Monitor assigned cases throughout the investigative lifecycle and take appropriate action to support case completion and delivery.
Complete assigned item-level processing tasks, including records searches, verification activities, data review, system updates, and investigative support functions.
Conduct research and coordinate with data providers, agencies, and internal stakeholders to obtain required information.
Process military, citizenship, law enforcement, education, employment, financial, and other investigative record items as assigned.
Complete post-scheduling validations and ensure compliance with applicable investigative requirements.
Process telephone liaison requests, file releases, case corrections, adjudication entries, and post-closing activities.
Digitally image and archive case materials when required.
Utilize approved systems, automated tools, and manual processing methods to complete assigned work.
Complete rework and corrective actions when quality reviews identify deficiencies.
Maintain production, timeliness, accuracy, and quality standards established by contract requirements.
Safeguard Government information, Personally Identifiable Information (PII), Controlled Unclassified Information (CUI), equipment, and records.
Perform other duties as assigned in support of personnel vetting operations and mission requirements.