Veterinary Technologist Assistant (TA) – Internal Medicine

Pulse Veterinary Specialists & EmergencySherwood Park, AB
Onsite

About The Position

The Veterinary Technologist Assistant (TA) – Internal Medicine is an integral member of the Internal Medicine team, providing exceptional support to Internal Medicine Specialists and Registered Veterinary Technologists (RVTs) in the delivery of advanced patient care. This role assists with patient handling, diagnostics, treatments, procedures, and the day-to-day operations of the department while ensuring a compassionate and positive experience for both patients and their families. The ideal candidate thrives in a fast-paced specialty environment, values teamwork, demonstrates initiative, and is committed to delivering outstanding patient and client care.

Requirements

  • Minimum of 2 years experience working with animals
  • Minimum of 1 year experience working as veterinary assistant preferred (preferably in a specialty department).
  • A passion for providing exceptional patient care.
  • Confidence working safely with a wide variety of canine and feline patients.
  • Strong understanding of animal handling and restraint techniques.
  • Excellent communication and interpersonal skills with clients and team members.
  • Outstanding customer service skills with a compassionate and empathetic approach.
  • Strong organizational and time management abilities with excellent attention to detail.
  • The ability to prioritize competing demands in a fast-paced specialty environment.
  • Adaptability and resilience when working with complex medical cases.
  • Strong critical thinking and problem-solving skills.
  • A positive attitude with a willingness to learn and grow within a specialty practice.
  • The ability to work both independently and collaboratively within a multidisciplinary team.
  • Commitment to maintaining confidentiality and professionalism.

Responsibilities

  • Deliver exceptional, compassionate patient care while ensuring patient comfort and safety.
  • Assist Internal Medicine Specialists and Registered Veterinary Technologists (RVTs) with examinations, diagnostics, treatments, and medical procedures.
  • Safely restrain patients for examinations, blood collection, diagnostic imaging, ultrasound, endoscopy, and other procedures.
  • Assist with the admission, discharge, and basic nursing care of hospitalized Internal Medicine patients under the direction of the veterinary team.
  • Welcome clients and patients to the Internal Medicine department and provide a positive, compassionate client experience.
  • Prepare, clean, disinfect, and maintain examination rooms, treatment areas, medical equipment, and procedure areas in accordance with hospital protocols.
  • Assist with the preparation and set-up of endoscopy procedures and gain hands-on experience with specialized endoscopy equipment, including cleaning, high-level disinfection, routine maintenance, and coordinating equipment servicing and repairs in accordance with hospital protocols.
  • Assist with inventory management, including ordering, receiving, stocking, and organizing departmental supplies and pharmaceuticals.
  • Maintain accurate patient records within the hospital's practice management software and communicate patient updates effectively with the Internal Medicine team and other hospital departments.
  • Report equipment malfunctions and assist in maintaining a safe, organized, and efficient work environment.
  • Follow all hospital Standard Operating Procedures (SOPs), infection control protocols, and workplace health and safety policies.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation
  • Comprehensive health and dental benefits
  • Paid vacation and personal time off
  • Uniform allowance
  • Generous personal pet discounts
  • Employee Assistance Program (EAP)
  • Continuing education and professional development opportunities
  • Career advancement opportunities across the VetStrategy network
  • A collaborative and supportive team environment
  • The opportunity to work alongside board-certified specialists and experienced emergency professionals
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