Veterinary Technician Supervisor (Specialty) - Shreiber School of Veterinary Medicine of Rowan University

Rowan University • Glassboro, NJ

1d • $78,000 - $88,000 • Onsite

About The Position

The Shreiber School of Veterinary Medicine of Rowan University is hiring a Veterinary Technician Supervisor to support clinical operations and supervise Specialty Technicians and Assistants in its small animal teaching hospital in Glassboro, New Jersey. This mid-level leadership role provides direct supervision of Veterinary Technician/Assistant Leads, Veterinary Technicians, Veterinary Assistants, and Student Workers within the Specialty clinical section. The supervisor oversees staff performance, training progression, clinical standards, and operational consistency, coordinating closely with the Veterinary Technician Manager and Director of Veterinary Medical Services. This is a working leadership position that combines active floor supervision with a limited clinical role.

The supervisor serves as the primary operational leader for the assigned section and as a liaison between hospital leadership and clinical support staff. The role helps ensure hospital protocols, cross-service collaboration, workflow expectations, and patient-care standards are consistently followed. The hospital is a new, growing teaching facility designed to support multiple specialty departments and equipped with state-of-the-art equipment. The position contributes to clinical operations, staff development, student learning, and the hospital’s mission of excellent client and patient care and practice-ready graduates.

Requirements

• Associate’s degree or completion of an AVMA-accredited veterinary technology program and evidence of passing the VTNE.
• At least 4 years of clinical veterinary experience; emergency, specialty, or teaching-hospital experience is preferred.
• At least 2 years of leadership or supervisory experience directly managing employees in a veterinary clinical setting.
• Demonstrated ability to mentor and coach staff.
• Strong communication and conflict-resolution skills.
• Ability to function in a fast-paced academic hospital environment.
• Willingness to work flexible hours, weekends, and holidays as needed.
• Clinical staff handling live animals must be vaccinated against rabies unless they request a medical or religious exemption; documentation may be required for exemption approval.
• Must be legally authorized to work in the United States; the university will not sponsor a work visa.

Nice To Haves

• Additional leadership training or certification.
• Veterinary Technician Specialist (VTS) certification or eligibility for certification.
• Experience training technicians or students.
• Familiarity with electronic medical-record systems such as EzyVet.
• Clinical veterinary experience in emergency, specialty, or teaching-hospital settings.

Responsibilities

• Directly supervise Veterinary Technician/Assistant Leads, technicians, assistants, and student workers in the assigned section.
• Support lead staff with scheduling and planning for clinical departments and hospital needs.
• Communicate and reinforce performance, professionalism, and conduct expectations; monitor attendance, punctuality, and shift readiness; provide coaching, redirection, and real-time feedback.
• Address day-to-day staff concerns, document performance concerns, and communicate them to the Veterinary Technician Manager.
• Participate in performance evaluations, staff development, corrective-action processes, and interviewing and hiring recommendations.
• Oversee daily operations of the assigned service or section, including patient flow, transfers, handoffs, treatments, procedures, and nursing care.
• Address operational disruptions and workflow breakdowns, ensure clinical areas are equipped and functional, assist with complex or high-acuity cases when needed, and support clinicians implementing hospital workflows.
• Perform veterinary technician or assistant duties as needed and maintain clinical spaces in a professional and orderly manner.
• Work with veterinarians to ensure patient-management protocols are available and updated.
• Work with the Veterinary Technician Manager to develop or revise departmental policies and procedures to maximize patient flow, staff and provider efficiency, and client satisfaction.
• Supervise technical staff in compliance with regulations and safety requirements, including OSHA, radiation safety, DEA, and sterilization requirements; ensure adherence to hospital SOPs and clinical protocols.
• Monitor medical-record quality and treatment documentation; participate in incident reviews and workflow improvement; identify patient-care risks and escalate concerns.
• Oversee onboarding and orientation, assign clinical trainers and skill mentors, track training checklists and staff progression, coach staff, and coordinate remediation plans as needed.
• Work with the Veterinary Technician Manager on continuing-education planning and support the clinical teaching environment for students.
• Communicate operational changes and hospital initiatives; escalate staffing and workflow issues to the Veterinary Technician Manager and Director of Veterinary Medical Services; participate in leadership and operations meetings.
• Monitor supply use and communicate needs; ensure proper equipment use and care; report failures and maintenance issues; assist with new equipment and protocol implementation.
• Promote a positive work culture and interdepartmental collaboration; organize monthly section and staff check-in meetings and participate in meetings with hospital leadership as needed.
• Use working knowledge of scheduling, billing, and electronic medical-record systems to assist veterinary technician staff.
• Maintain records in accordance with federal, state, university, and departmental regulations and policies.

Benefits

• Generous benefit package; details are available on Rowan University’s benefits website.
• Eligibility to participate in the federal Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree