Veterinary Technician / Receptionist

Alliance Animal HealthVilla Ridge, MO

About The Position

Homestead Veterinary Hospital is a six-doctor practice serving a diverse caseload of approximately 70% equine, 25% small animal, and 5% small ruminant patients. We support all areas of equine sports medicine, caring for patients ranging from beloved backyard companions to high-level performance horses. While our practice is primarily ambulatory, we also operate a 10,000 sq. ft., state-of-the-art hospital featuring indoor stocks and four stalls, including mare/foal and isolation spaces. We’re looking for a compassionate, team-oriented individual with strong communication skills and a passion for client and patient care. We’re seeking a compassionate and versatile team member to support both patient care and front desk operations, working with both small animal and equine patients.

Requirements

  • A Registered Veterinary Technician with an active license required, 1+ year professional experience preferred but not required
  • Consistent punctuality and reliability in adherence to scheduled shifts.
  • Compassionate, calm, and team-oriented with strong communication skills.
  • Comprehensive knowledge of veterinary procedures, preventative care, and hospital operations.
  • Expertise in safe and low-stress animal restraint techniques.
  • Proficiency in various sample collection methods, including blood, urine, fecal, and skin specimens.
  • Experience in radiographic positioning and image capture.
  • Experience in anesthesia administration and surgical monitoring.
  • Strong computer skills and ability to manage scheduling, taking calls, and answering client questions.
  • Excellent client communication and medical record management skills.
  • Ability to work in a fast-paced environment with exposure to animal-related hazards.
  • Commitment to professional ethics and continuous learning.

Responsibilities

  • Restrain pets and assist with exams, procedures, and surgery (including anesthesia support)
  • Triage patients and assist with diagnostics (lab samples, imaging)
  • Provide nursing care and administer medications
  • Communicate treatment plans with clients
  • Greet clients, manage calls/emails, and schedule appointments
  • Check clients in/out, process payments, and maintain reception area
  • Offer empathetic support to clients during sensitive situations

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Assistance Program
  • Access to a CVA/CVT/CVPM Partnership through Penn Foster
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)
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