Veterinary Technician Lead, ER
About The Position
Lead a high-performing Emergency & Critical Care (ER/CCU) team at SAGE San Francisco, one of Northern California’s premier specialty and emergency veterinary hospitals. As an ER Clinical Lead, you’ll combine advanced veterinary clinical expertise with hands-on leadership, overseeing Registered Veterinary Technicians (RVTs) and Veterinary Assistants while supporting emergency and critical care operations, staff development, patient flow, and exceptional patient and client care. This is an excellent opportunity for an experienced Emergency Veterinary Technician, Critical Care Veterinary Technician, RVT, or veterinary team leader ready to advance into a clinical leadership role within specialty and emergency veterinary medicine. At SAGE San Francisco, part of Ethos Veterinary Health, we provide advanced emergency, critical care, and specialty veterinary medicine through a collaborative team of board-certified specialists, emergency veterinarians, Registered Veterinary Technicians, Veterinary Assistants, and support professionals. Our fast-paced ER/CCU environment is built around teamwork, advanced medicine, mentorship, continuous learning, and clinical excellence. As an ER Clinical Lead, you’ll play an important role in developing veterinary technicians and assistants, strengthening Emergency Department operations, and partnering with hospital leadership to deliver outstanding patient outcomes and client experiences.
Requirements
- Minimum of three years of clinical experience in veterinary Emergency & Critical Care (ER/CCU).
- Strong emergency and critical care veterinary nursing knowledge and technical skills.
- Demonstrated ability to mentor, coach, train, and develop Veterinary Technicians and Veterinary Assistants.
- Strong leadership, organization, problem-solving, and conflict-resolution skills.
- Excellent written and verbal communication and client service skills.
- Ability to manage staffing, scheduling, workflow, and competing priorities in a fast-paced emergency veterinary hospital.
- Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
- Ability to collaborate effectively with emergency veterinarians, veterinary specialists, technicians, assistants, hospital leadership, and support teams.
- Commitment to veterinary patient safety, clinical excellence, exceptional client care, and continuous professional development.
Nice To Haves
- Current California Registered Veterinary Technician (RVT) license preferred.
- Previous veterinary leadership, supervisory, Clinical Lead, Lead Veterinary Technician, or team management experience preferred.
Responsibilities
- Lead, mentor, coach, and support a team of Registered Veterinary Technicians (RVTs) and Veterinary Assistants within Emergency & Critical Care.
- Oversee day-to-day ER/CCU operations, supporting efficient patient flow, emergency triage, critical care, and high-quality veterinary nursing.
- Serve as a clinical resource and role model, demonstrating strong emergency and critical care technical skills and veterinary best practices.
- Partner with emergency veterinarians, specialists, department leaders, and hospital management to optimize workflows, patient outcomes, and client satisfaction.
- Implement and maintain clinical protocols, standard operating procedures (SOPs), safety standards, and regulatory compliance.
- Assess veterinary technician and assistant competencies and identify opportunities for technical training and professional development.
- Facilitate hands-on training, mentorship, coaching, and performance feedback for ER/CCU team members.
- Support employee engagement, accountability, teamwork, and a positive hospital culture.
- Create monthly staff schedules and maintain appropriate staffing and coverage for a busy Emergency & Critical Care department.
- Manage department payroll and staffing costs, including reviewing and approving employee timecards.
- Promote continuous improvement in patient care, client service, staff development, workplace safety, and Emergency Department operations.
Benefits
- health insurance (medical, dental, vision)
- retirement benefits
- paid time off (including sick leave and vacation)
- short-term and long-term disability
- life insurance
- Competitive $39.00–$54.00/hour compensation plus a $9,000 sign-on bonus
- Medical, dental, vision, disability, and life insurance
- 401(k)
- Flexible Spending Accounts (FSA)
- paid vacation
- sick leave
- Annual Continuing Education (CE) allowance
- VetBloom RACE-approved continuing education
- RVT license application and renewal reimbursement
- ongoing leadership development
- Career milestone bonuses for earning your RVT or Veterinary Technician Specialist (VTS) credential
- Employee Assistance Program (EAP)
- uniforms
- wellness resources
- mentorship
- career advancement opportunities throughout Ethos Veterinary Health
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
