Veterinary Specialty Referral Coordinator
About The Position
Timberline Veterinary Emergency & Specialty is seeking a Specialty Referral Coordinator to support its growing specialty services and provide an exceptional experience for clients and referring veterinarians. This role is essential to the success of our specialty departments. The coordinator will manage referral coordination, scheduling, communication, and case documentation while serving as a key liaison between clients, referring DVMs, specialty teams, and hospital leadership. This position is ideal for someone who thrives in a fast-paced, collaborative veterinary environment and values meaningful relationships and organization.
Requirements
- Required experience in a veterinary front desk role (specialty preferred) or previous veterinary assistant experience
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Positive, collaborative attitude with a growth mindset
- Comfort working in a busy, on-site environment
- Work schedule: Tuesday - Saturday, 9am-5pm
Nice To Haves
- specialty preferred
Responsibilities
- Coordinate specialty consults, referrals, and scheduling.
- Communicate with clients and referring veterinarians via phone and email.
- Greet clients and check patients into our Practice Management System (Instinct).
- Request, receive, and upload referral records and patient documentation.
- Review estimates, schedule procedures and rechecks.
- Confirm appointments, paperwork, and patient information.
- Support invoicing, payments, and discharges.
- Collaborate with specialty teams, client care, and leadership.
Benefits
- Competitive medical benefits
- quarterly profit sharing
- stock appreciation rights
- participation in our future Employee Stock Ownership Plan (ESOP)
- Unlimited continuing education opportunities for veterinary and leadership topics
- travel and lodging allowances every other year
- Shift differentials apply for overnight and weekend shifts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
