Veterinary Receptionist

Innovetive Petcare • Cookeville, TN

8d • Onsite

About The Position

Copeland Veterinary Hospital in Cookeville, TN is looking for a Full-Time Veterinary Receptionist to join their compassionate and collaborative team. This role is more than just a front desk position; it's an opportunity to build relationships with clients, support exceptional patient care, and grow your career in the veterinary field. The ideal candidate is friendly, organized, dependable, and passionate about delivering outstanding customer service. The schedule requires availability on Thursdays, Fridays, and Saturdays, with a rotating schedule that includes evenings, weekends, and holiday support as needed.

Requirements

• Previous veterinary, healthcare, or customer service experience is preferred
• Strong communication and organizational skills
• Ability to remain calm and compassionate in emotionally charged situations
• Comfortable with technology and multitasking in a fast-paced environment
• A team-first attitude and commitment to helping pets and people
• Flexibility and reliability for rotating shifts, including weekends and holidays

Responsibilities

• Greet clients and patients with professionalism and compassion
• Answer phones, schedule appointments, and manage client communication
• Process payments and maintain accurate medical records
• Support veterinarians and technicians with administrative tasks
• Maintain a clean, organized, and welcoming front desk environment
• Provide exceptional customer service in a busy veterinary setting

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and paid holidays
• Employee Assistance Program (EAP) for mental health support
• Continuing education (CE) opportunities and career development
• Discounted pet care
• A fun, inclusive, and supportive workplace culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed