Veterinary Receptionist - Part Time
About The Position
BluePearl Pet Hospital in Brentwood, TN is hiring for a Part-Time Veterinary Receptionist! This role is imperative to the success of our hospital, as you will be the first BluePearl Associate that the client sees. You will ensure that each client receives the care and attention that they need. You will need to be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients. The pay band is $17.00 - $26.00 / hour, dependent on experience and advancement through a leveling system. We are seeking an opportunity with a team that inspires growth working in a collaborative environment.
Requirements
- Must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.
- Must be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients.
Nice To Haves
- Excellent customer service skills.
- Ability to offer guidance, comfort, and support.
Responsibilities
- Greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement.
- Offer a friendly smile, strong eye contact and an approachable demeanor.
- Be a compassionate listener.
- Speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.
- Assess immediately upon arrival each client’s rare need, as well as the pet’s general condition.
- Determine whether an emergency arrival is a “stat” versus “standard” emergency.
- Respond to non-patient calls or visitors and connect them to the appropriate team member.
- Confirm all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.
- Offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.
- Serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.
Benefits
- Trupanion pet insurance
- Discounts for pet treatments, procedures, and food
- Annual continuing education allowance
- Free continuing education sessions
- BluePearl University for training
- Access to over 2,000 medical journals
- Regional licensed social worker for guidance on maintaining a healthy lifestyle
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
