Veterinary Receptionist

North Reading Veterinary Clinic•North Reading, MA

5d•Onsite

About The Position

The Veterinary Receptionist at North Reading Veterinary Clinic will be responsible for maintaining the visual appeal of the hospital reception area, greeting and welcoming clients and patients, answering questions and triaging client concerns, answering calls or emails and directing them to the appropriate party for resolution, scheduling appointments to maximize efficiency and daily flow, and checking clients in and out while processing payments. Receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. The role requires the ability to withstand unpleasant odors and noises and may involve exposure to bites, scratches, animal waste, and potentially contagious diseases. The clinic offers opportunities for growth through virtual and hands-on training and continuing development.

Requirements

Minimum of 1-year veterinary experience preferred
Compassionate
Calm
Team Player
Multi-Tasker
Strong Communicator
Highly organized
Possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients
Process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Be comfortable with various medical outcomes
Withstand unpleasant odors and noises
Handle potential exposure to bites, scratches, animal waste, and potentially contagious diseases

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses