Veterinary Receptionist - Knoxville, TN

Vetcor•Knoxville, TN

3d•Onsite

About The Position

Karns Animal Clinic is hiring a Part-Time Veterinary Receptionist. This role is crucial in making every client visit welcoming, organized, and supportive, as the receptionist is often the first and last point of contact. Karns Animal Clinic is a well-established practice focused on exceptional patient care and client service, fostering a supportive team environment that values cross-training and professional growth. The clinic seeks an enthusiastic individual passionate about client service and creating positive experiences.

Requirements

Enjoys working with people
Appreciates the important role communication plays in veterinary medicine
Thrives as part of a collaborative team
Passion for exceptional client service
Professional, friendly, and compassionate communication skills
Strong organizational and time-management abilities
Confidence managing phone calls, appointments, and multiple priorities
Attention to detail and accuracy when maintaining records and processing payments
Comfort working in a busy veterinary environment
A positive and supportive approach
Confidence to take ownership of tasks and responsibilities
Willingness to ask for help and offer help to others
A team-first mindset built around mutual respect and collaboration
A desire to continue learning and developing professionally
Dependability, professionalism, and adaptability
A genuine appreciation for pets and the people who love them

Responsibilities

Greet and assist clients and their pets upon arrival
Answer incoming phone calls professionally and compassionately
Schedule appointments and help manage the clinic's calendar
Respond to client questions and provide information about hospital services
Communicate effectively between clients, veterinarians, and other team members
Process payments and billing transactions accurately
Maintain and update client and patient records
Assist with administrative responsibilities, including filing and data entry
Keep the reception area clean, organized, and welcoming
Help maintain an efficient daily workflow
Support teammates and jump in wherever needed to create a positive client experience