Veterinary Receptionist - Knoxville, TN
About The Position
Karns Animal Clinic is seeking an enthusiastic part-time Veterinary Receptionist to join their team. This role is crucial for creating a welcoming, organized, and supportive experience for clients and their pets from the moment they arrive. The clinic emphasizes exceptional patient care, client service, and a supportive team culture that values cross-training, education, and professional growth. They are looking for individuals who are passionate about helping pets and their owners, thrive in a collaborative environment, and are committed to mutual respect and continuous learning.
Requirements
- A passion for exceptional client service
- Professional, friendly, and compassionate communication skills
- Strong organizational and time-management abilities
- Confidence managing phone calls, appointments, and multiple priorities
- Attention to detail and accuracy when maintaining records and processing payments
- Comfort working in a busy veterinary environment
- A positive and supportive approach
- The confidence to take ownership of tasks and responsibilities
- A willingness to ask for help and offer help to others
- A team-first mindset built around mutual respect and collaboration
- A desire to continue learning and developing professionally
- Dependability, professionalism, and adaptability
- A genuine appreciation for pets and the people who love them
Responsibilities
- Greet and assist clients and their pets upon arrival
- Answer incoming phone calls professionally and compassionately
- Schedule appointments and help manage the clinic's calendar
- Respond to client questions and provide information about hospital services
- Communicate effectively between clients, veterinarians, and other team members
- Process payments and billing transactions accurately
- Maintain and update client and patient records
- Assist with administrative responsibilities, including filing and data entry
- Keep the reception area clean, organized, and welcoming
- Help maintain an efficient daily workflow
- Support teammates and jump in wherever needed to create a positive client experience
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage
- Supplemental insurance options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Free or discounted lab work for all employee pets
- Pet food discount program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Sick Time / Paid Time Off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
