Veterinary Receptionist
About The Position
At Rocky Point Animal Hospital, we believe pets are family. Our compassionate veterinary team is dedicated to providing high-quality medical care for the pets of Rocky Point no matter what. With full in-house diagnostic capabilities, we can care for pets through all stages of life. From routine wellness visits to urgent medical care, we are here to help pets live a longer, healthier, and happier life. Whether a pet needs a checkup, dental cleaning, surgery, or same-day care for illness, they can count on our experienced team to deliver attentive, personalized treatment every step of the way. Our hour of operation are: M, T, Th, F: 8AM - 6PM, Wednesday: 8AM-8PM. We are closed on weekends.
Requirements
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
Responsibilities
- Maintain the visual appeal or the hospital reception area
- Greet and welcome clients and patients
- Answer questions and triage client concerns
- Answer calls or emails and direct to the appropriate party for resolution
- Schedule appointments to maximize efficiency and daily flow
- Check in and check out clients and process payments
- Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
- Must be comfortable with various medical outcomes
- Must be able to withstand unpleasant odors and noises
- May be exposed to bites, scratches, animal waste and potentially contagious diseases
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Personal Pet Discounts
- Holiday Pay
- Uniform Allowance
- Bonuses
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
