Veterinary Receptionist - Bordentown, NJ
About The Position
Chesterfield Veterinary Clinic is looking for an experienced Veterinary Receptionist to join their team. The clinic's motto is “Quality care with compassion,” and this philosophy guides their approach to patient care, client support, and teamwork. As a Veterinary Receptionist, you will be the first and last point of contact for clients, playing a crucial role in creating a welcoming environment, maintaining hospital organization, and supporting the medical team in providing efficient and thoughtful care. The ideal candidate is friendly, dependable, organized, and genuinely passionate about helping pets and their owners.
Requirements
- Previous veterinary reception experience
- Strong customer-service and communication skills
- Compassionate and empathetic approach to clients, patients, and coworkers
- Ability to remain calm, friendly, and professional in a busy environment
- Strong organization, multitasking, and attention to detail
- Confidence using computers and learning veterinary software
- Dependable attendance and reliable work habits
- Positive, supportive attitude and team-first mindset
- Willingness to ask questions, accept feedback, and continue learning
- Genuine passion for pets and veterinary care
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer incoming calls and assist clients with questions and scheduling needs
- Schedule and confirm appointments while helping maintain an efficient hospital workflow
- Check clients and patients in and out
- Process payments and review invoices with clients
- Maintain accurate client and patient information
- Communicate clearly with clients regarding appointments, hospital services, and next steps
- Anticipate the needs of the veterinary team and help promote efficiency throughout the hospital
- Collaborate with veterinarians, technicians, assistants, and fellow receptionists
- Maintain a clean, organized, and welcoming reception area
- Support clients during both routine visits and emotionally difficult situations
- Jump in and assist teammates wherever needed
Benefits
- Competitive pay
- 401(k) matching
- 529 Savings Plan
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Flexible scheduling
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- Tuition Support Program (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
