Veterinary Receptionist

Wedington Animal Hospital•Fayetteville, AR

5d•Onsite

About The Position

Wedington Animal Hospital is a well-established, progressive, 11 doctor general practice located in Fayetteville, AR. We offer many services to provide the best comprehensive care to our patients including Wellness Services, Preventative Care, Urgent Care, Emergency & Critical Care, General & Orthopedic Surgery, Internal/External Medicine, Digital Full Body and Dental X-Ray, Dedicated Dental Suite, Ultrasound, Full In-House Laboratory, In-House Pharmacy, Cold Therapy Laser, Medical and/or Vacation Boarding, Grooming & more. The receptionist role involves maintaining the visual appeal of the hospital reception area, greeting and welcoming clients and patients, answering questions and triaging client concerns, handling calls or emails and directing them to the appropriate party for resolution, scheduling appointments to maximize efficiency and daily flow, and checking clients in and out while processing payments. Receptionists provide friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. The role requires the ability to withstand unpleasant odors and noises and may involve exposure to bites, scratches, animal waste, and potentially contagious diseases. Opportunities for virtual and hands-on training and continuing development are available.

Requirements

Minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Be comfortable with various medical outcomes
Withstand unpleasant odors and noises
Handle potential exposure to bites, scratches, animal waste and potentially contagious diseases