Veterinary Receptionist - Auburn, ME
About The Position
Auburn Animal Center is a busy one-doctor small animal practice looking for a full-time Veterinary Receptionist to join our team. We are searching for someone who brings a positive attitude, exceptional communication skills, strong multitasking abilities, and a passion for delivering outstanding client service. Whether you already have veterinary experience or come from another fast-paced customer service environment, we are willing to train the right person who is eager to learn and become an important part of our hospital team. There is even potential for future direct patient care training for those interested in expanding their veterinary knowledge and skills.
Requirements
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy
- Reliability, professionalism, and a positive attitude
- Ability to thrive in a fast-paced environment
- Commitment to compassionate client service
- Experience in a veterinary hospital preferred
- Avimark experience preferred but not required
- A willingness to learn, grow, and contribute to a supportive team culture
Nice To Haves
- Experience in a veterinary hospital
- Avimark experience
Responsibilities
- Provide an exceptional client experience from check-in through check-out
- Manage multiple phone lines and client communications
- Schedule appointments and maintain an efficient daily calendar
- Process payments and discuss payment options with clients
- Maintain accurate client and patient information
- Ensure the reception area remains clean, organized, and welcoming
- Support the veterinary team in maintaining efficient hospital operations
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
