Veterinary Receptionist - Clementon, NJ
Vetcor•Clementon, NJ
•Onsite
About The Position
Clementon Animal Hospital is looking for a full-time, experienced Veterinary Receptionist to join our welcoming and professional team. As the first point of contact for our clients and their pets, you'll play an essential role in creating a positive experience while helping our hospital run smoothly and efficiently. If you have previous veterinary reception experience, enjoy helping people, love animals, and thrive in a fast-paced environment where every day brings something new, this could be the perfect opportunity to continue growing your veterinary career.
Requirements
- Previous veterinary reception experience required
- Experience managing a busy front desk and multi-line phone system
- Strong understanding of veterinary appointment flow and client communication
- Outstanding communication and interpersonal skills
- Friendly, compassionate, and professional demeanor
- Strong organizational, multitasking, and problem-solving abilities
- Confidence using computers and veterinary practice management software
- Ability to remain calm and professional in a fast-paced environment
- Positive attitude and willingness to work as part of a collaborative team
- Dependable attendance and strong work ethic
- Genuine passion for helping pets and the people who love them
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer multi-line phone systems and assist clients with questions
- Schedule and confirm appointments while maintaining an efficient hospital workflow
- Check clients and patients in and out
- Process payments accurately and review invoices with clients
- Maintain accurate client and patient records
- Communicate appointment details, hospital services, and follow-up instructions
- Help manage a busy appointment schedule and prioritize urgent client needs
- Maintain a clean, organized, and welcoming reception area
- Work closely with veterinarians, technicians, assistants, and fellow receptionists to provide exceptional client service
- Support clients with empathy during both routine visits and emotional situations
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
