Veterinary Receptionist - Tomball, TX
About The Position
Creekside Animal Hospital is looking for an experienced Veterinary Customer Service Representative who can keep up, stay organized, and genuinely care about clients and patients—even on the busiest days. Our hospital is fast-paced, team-oriented, and highly client-focused. We are seeking someone who can multitask, communicate clearly, and help keep the front desk running smoothly while delivering an exceptional experience for every client and patient who walks through our doors. If you enjoy staying busy, helping people and pets, and being part of a strong, supportive team, we’d love to hear from you.
Requirements
- Minimum of two years of experience in a veterinary practice required
- Veterinary front desk or CSR experience required
- Strong communication and customer service skills
- Ability to multitask and remain calm under pressure
- Excellent phone skills and attention to detail
- Reliability, accountability, and professionalism
- Positive attitude and willingness to support the team
- Ability to handle difficult situations with empathy and professionalism
- Strong organizational skills and independent problem-solving abilities
Nice To Haves
- Cornerstone experience is a plus
Responsibilities
- Provide outstanding client service both in person and over the phone
- Manage appointment scheduling and client communications
- Maintain accurate client and patient records
- Support daily front desk operations and hospital workflow
- Communicate professionally and compassionately with clients
- Process payments and client transactions accurately
- Help create a welcoming and organized hospital environment
- Assist teammates to ensure efficient patient flow throughout the day
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
