Veterinary Receptionist

Canobie Lake Veterinary HospitalWindham, NH
Onsite

About The Position

Canobie Lake Veterinary Hospital is a 5-doctor, full-service small animal practice providing general medicine, surgery, and dentistry services. The practice has three full-service hospitals across Southern New Hampshire and is known for its organization, efficiency, and expertise. They lead with honesty, kindness, and compassion, emphasizing client and staff education. The hospital is AAHA-accredited and utilizes state-of-the-art equipment, including a paperless record system, digital radiography, and ultrasound. They focus on nutrition, preventative care, diagnostics, and treatment plans. The veterinarians maintain a doctor-to-staff ratio of 1:7, with highly trained staff supporting the doctors. The Windham location offers a mix of rural and urban environments with access to outdoor activities and benefits from no general sales tax or personal income tax.

Requirements

  • Minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset
  • Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

Responsibilities

  • Maintain the visual appeal of the hospital reception area
  • Greet and welcome clients and patients
  • Answer questions and triage client concerns
  • Answer calls or emails and direct to the appropriate party for resolution
  • Schedule appointments to maximize efficiency and daily flow
  • Check in and check out clients and process payments
  • Offer friendly emotional support in a compassionate and discreet manner during times of need to clients
  • Must be comfortable with various medical outcomes
  • Must be able to withstand unpleasant odors and noises
  • May be exposed to bites, scratches, animal waste and potentially contagious diseases

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Personal Pet Discounts
  • Holiday Pay
  • Uniform Allowance
  • Bonuses
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