Veterinary Receptionist- Sanford, NC
About The Position
Sanford Animal Hospital is hiring a Veterinary Receptionist to join our front desk team. We are a busy, team-focused small animal practice dedicated to providing compassionate care to our patients and exceptional service to the people who love them. We are committed to creating a positive and supportive workplace where teamwork, communication, and respect matter. As one of the first people our clients interact with, you will play an essential role in creating a welcoming experience while helping keep our hospital organized and running smoothly. We are looking for a people person who can keep multiple plates spinning, communicate with compassion, and stay organized when the phones are ringing.
Requirements
- Previous veterinary or medical office experience preferred
- Strong customer service skills
- Excellent verbal and written communication
- The ability to multitask effectively in a fast-paced environment
- Strong organizational skills
- Excellent attention to detail
- Reliability and professional follow-through
- A positive, team-oriented mindset
- Compassion when communicating with pet owners
- Confidence working with computers and practice management systems
- A willingness to jump in and support teammates when needed
Nice To Haves
- Experience with EzyVet or similar veterinary software is a plus
Responsibilities
- Greeting clients and patients with a warm, professional attitude
- Answering phones and managing multiple lines efficiently
- Scheduling appointments
- Helping coordinate the hospital’s daily workflow
- Checking clients and patients in and out
- Processing payments accurately
- Maintaining accurate client and patient records
- Communicating with clients regarding hospital services
- Discussing estimates and coordinating follow-up communication
- Relaying messages between clients and the medical team
- Helping coordinate patient care and client communication
- Supporting veterinarians, technicians, and other team members with front desk communication
- Maintaining a clean, organized, and welcoming reception area
- Helping keep daily hospital operations moving efficiently
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
