Veterinary Receptionist

Alliance Animal Health•Crete, IL

1d•Onsite

About The Position

Plum Creek Regional Animal Medical Center is a well-established, progressive, fast-paced 3 doctor small animal practice with a near-by outpatient clinic. Plum Creek offers many services to provide the best comprehensive care to our patients including Wellness and Preventive Care, Illness and Urgent Care, Surgery, Endoscopy, Acupuncture, Dentistry, Cold Therapy Laser, In-House Diagnostics, Digital full body and dental radiology, Ultrasonography, Boarding, Grooming, and more. We are proud to be a 25-year AAHA-Certified hospital. Plum Creek Regional Animal Medical Center is just east of Crete, Illinois near the Indiana border with our outpatient clinic just 7.8 miles away in Dyer, Indiana. Our limited-service outpatient clinic provides doctors and staff the ability to enjoy variety while the records and clients are shared between locations.

Requirements

Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

Maintain the visual appeal or the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Must be comfortable with various medical outcomes
Must be able to withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses