Veterinary Receptionist - Fairfield, CT
About The Position
Fairfield Veterinary Hospital is looking for an experienced Veterinary Receptionist to join their compassionate and collaborative team. This role is ideal for someone who enjoys building relationships with clients, keeping a busy hospital organized, and helping create an exceptional experience for pets and the people who love them. Our Veterinary Receptionists are often the first point of contact for clients and play an important role in supporting our patients, pet owners, and medical team. The ideal candidate is highly organized, comfortable juggling multiple priorities, and enjoys working with both people and animals.
Requirements
- Previous veterinary reception experience preferred
- Knowledge of veterinary terminology and medical records
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- A professional and positive attitude
- The ability to work efficiently in a fast-paced environment
- Compassion for patients, clients, and coworkers
- Confidence using computer software and practice management systems
- A team-first mindset and willingness to help where needed
- Attention to detail and reliable follow-through
Responsibilities
- Welcoming clients and patients with professionalism and compassion
- Answering multi-line phones, emails, and client inquiries
- Scheduling appointments and helping manage daily hospital communications
- Processing payments
- Maintaining accurate client and patient records
- Coordinating client referrals and medical record requests
- Maintaining organized patient files and hospital documentation
- Communicating effectively with veterinarians, technicians, and support staff
- Educating clients on hospital services and basic preventive care information
- Supporting daily hospital operations through organization and front desk coordination
- Helping maintain an efficient and welcoming reception area
- Providing thoughtful, responsive client service throughout the day
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage
- Supplemental insurance options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
- Free or discounted lab work for all employee pets
- Pet food discount program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
