Veterinary Receptionist - Kaukauna, WI

Kaukauna Veterinary ClinicKaukauna, WI
Onsite

About The Position

Kaukauna Veterinary Clinic is hiring an experienced Veterinary Receptionist to join their compassionate and collaborative team. They are committed to providing outstanding patient care and exceptional client service while creating a positive workplace culture where every team member feels welcomed, valued, and supported. The clinic believes veterinary medicine is about more than caring for pets; it’s also about supporting one another and building meaningful relationships with clients and the community. They are looking for someone who thrives in a fast-paced environment and enjoys helping both people and pets.

Requirements

  • Minimum of 1 year of Veterinary Reception experience required
  • Strong multitasking and organizational abilities
  • Excellent communication and customer service skills
  • Positive attitude and willingness to work collaboratively
  • Motivation, professionalism, and attention to detail
  • Compassion for clients, patients, and coworkers
  • Ability to stay organized and efficient in a busy environment
  • Desire to continue learning and growing professionally

Responsibilities

  • Welcome clients and patients with warmth, professionalism, and compassion
  • Manage multiple phone lines, emails, and client messages efficiently
  • Schedule appointments and support daily front desk operations
  • Refill medications and assist with prescription coordination
  • Obtain medical histories and maintain accurate patient records
  • Educate clients and communicate treatment recommendations as directed
  • Support hospital workflow and collaborate with the veterinary team
  • Provide exceptional customer service in a fast-paced environment

Benefits

  • Competitive pay
  • 401(k) matching
  • Tuition support
  • Referral bonuses
  • Comprehensive medical, dental, and vision coverage
  • Supplemental insurance options
  • Generous PTO
  • Employee discounts
  • Quarterly team bonuses
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays
  • Employee Assistance Program
  • Flexible Spending Account
  • 529 Savings Plan
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service)
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