Veterinary Receptionist

Riverside Veterinary ClinicRadford, VA
Onsite

About The Position

Riverside Veterinary Clinic is seeking a Veterinary Receptionist to join their team. The clinic offers comprehensive and personalized care to dogs, cats, and small mammals, emphasizing strong client relationships, progressive medicine, and a collaborative team culture. The clinic is equipped with modern diagnostic equipment, in-house lab capabilities, digital radiography, and a dedicated surgical suite, with an emphasis on work-life balance. The hours of operation are Monday & Friday: 7:30am - 10:00pm, Tuesday - Thursday: 7:30am - 6:00pm, and Saturday: 7:30am - 1:30pm. Sundays are closed.

Requirements

  • Minimum of 1-year veterinary experience preferred.
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
  • Highly organized and possess computer skills.
  • Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

  • Maintain the visual appeal of the hospital reception area.
  • Greet and welcome clients and patients.
  • Answer questions and triage client concerns.
  • Answer calls or emails and direct to the appropriate party for resolution.
  • Schedule appointments to maximize efficiency and daily flow.
  • Check in and check out clients and process payments.
  • Offer friendly emotional support in a compassionate and discreet manner during times of need to clients.
  • Must be comfortable with various medical outcomes.
  • Must be able to withstand unpleasant odors and noises.
  • May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Personal Pet Discounts
  • Holiday Pay
  • Uniform Allowance
  • Bonuses
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