Veterinary Receptionist

McDonough Animal Hospital•McDonough, GA

1d•Onsite

About The Position

At McDonough Animal Hospital, we are dedicated to the well-being of animals and the community we serve. We pledge to serve our clients and advocate for their beloved pets with compassion and respect, while upholding the highest standards of integrity. Through education and transparent communication, we empower pet owners to make informed decisions about their pets' health and well-being in an empathetic manner. Together, we strive to create a community where every animal receives the care and compassion they deserve. The job duties include maintaining the visual appeal of the hospital reception area, greeting and welcoming clients and patients, answering questions and triaging client concerns, answering calls or emails and directing them to the appropriate party for resolution, scheduling appointments to maximize efficiency and daily flow, and checking in and out clients and processing payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. The role requires the ability to withstand unpleasant odors and noises. The employee may be exposed to bites, scratches, animal waste, and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands-on, interactive training and continuing development.

Requirements

Minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Must be able to withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Be comfortable with various medical outcomes

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses