Veterinary Receptionist - Sussex, WI

Pet Partners Animal Clinic•Sussex, WI

1d•Onsite

About The Position

Pet Partners Animal Clinic is looking to add a customer service representative to our team of compassionate professionals.This position plays an integral role in attentive patient care and customer service. The right candidate will have a passion for helping people and the pets they love. We look forward to welcoming you to our practice and helping you grow your career. We are looking for someone who would like to be part of a team and has experience with animals and/or reception. At Pet Partners, we know a happy, healthy staff is essential to comprehensive patient care. We enjoy a positive clinic culture and a schedule that facilitates a proper work-life balance.

Requirements

Time management and the ability to multitask in a dynamic environment
Excellent verbal and written communication skills
Attention to detail and organizational skills
Compassion and empathy

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and manage a multi-doctor calendar efficiently
Check patients in/out and ensure accurate client and patient information
Collect payments, process invoices, and review estimates with clients

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
A flexible approach to compensation that will reflect your skillset and future performance
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Professional development opportunities
Employee discount program