Veterinary Receptionist

The Veterinarians at Court Square•Queens, NY

2d•Onsite

About The Position

New York City Veterinary Group is seeking a Veterinary Receptionist to join their team. This role is responsible for maintaining the hospital reception area, greeting clients and patients, answering questions, triaging concerns, managing calls and emails, scheduling appointments, and processing check-ins, check-outs, and payments. The receptionist will also provide emotional support to clients during difficult times and must be comfortable with various medical outcomes. The environment may involve exposure to loud barking and unpleasant odors. The company offers opportunities for virtual and hands-on training, as well as continuing development.

Requirements

Minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Be comfortable with various medical outcomes

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses