Veterinary Receptionist - Barkhamsted, CT
About The Position
Winsted Animal Hospital is looking for a friendly, dependable, and customer-focused Veterinary Receptionist to join our team. This is a great opportunity for someone who enjoys working with people, thrives in a busy environment, and wants to help pets and their families receive exceptional care. Our reception team plays an essential role in every client’s experience. As the first voice clients hear on the phone and the first face they see when they arrive, you’ll help create a welcoming, organized, and supportive environment from check-in through checkout. At Winsted Animal Hospital, we’re committed to providing compassionate veterinary care while building lasting relationships with our clients. If you’re a thoughtful communicator who enjoys keeping things running smoothly and helping others, you’ll fit right in.
Requirements
- Previous veterinary reception, medical reception, or customer service experience is preferred
- Excellent communication and interpersonal skills
- Strong organization and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Confidence using computers and willingness to learn veterinary software
- Professional, dependable, and compassionate approach to client service
- Positive attitude and strong work ethic
- Team-first mindset and willingness to help wherever needed
- Genuine passion for helping pets and their families
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer incoming calls and assist clients with questions and concerns
- Schedule appointments and help coordinate the hospital’s daily workflow
- Check clients and patients in and out efficiently
- Process payments and explain invoices and hospital policies
- Maintain accurate client and patient records
- Manage prescription refill requests and relay messages to the medical team
- Communicate appointment information and patient updates to the appropriate team members
- Help maintain a clean, organized, and welcoming reception area
- Collaborate with veterinarians, technicians, and support staff to provide an exceptional client experience
- Jump in to support teammates during busy periods
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Six paid holidays
- Employee Assistance Program
- Quarterly team bonuses
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- In states with paid family leave programs, this benefit does not apply.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
