Veterinary Receptionist - Chula Vista, CA
About The Position
Eastlake Village Veterinary Clinic is looking for an experienced Veterinary Receptionist to join our team in Chula Vista, California. If you’re outgoing, dependable, motivated, and passionate about creating exceptional experiences for pets and their people, you may have found your ideal next role. We offer an inspiring, welcoming, and fun veterinary environment with a close-knit team of professionals who genuinely care about one another’s success. You will have the opportunity to build lasting relationships with pets and their families, enjoy a consistent daytime schedule with no Wednesday shift, and benefit from professional development and opportunities to gain new skills and perspectives. This is a workplace where your knowledge, compassion, and client-service abilities are valued, and you'll receive plenty of appreciation from clients.
Requirements
- Previous veterinary receptionist experience is required.
- At least two years of professional experience in a veterinary setting is preferred.
- Excellent customer service and interpersonal skills.
- An outgoing, dependable, and motivated personality.
- A positive attitude and compassionate approach to pets and their families.
- Strong communication and telephone skills.
- The ability to multitask and remain organized in a busy environment.
- Excellent attention to detail when maintaining records and documenting communication.
- A commitment to a long-term role and continued professional growth.
Nice To Haves
- Experience with Cornerstone veterinary software is preferred but not required.
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion.
- Answer incoming phone calls and respond to client questions clearly and courteously.
- Schedule appointments and help manage the hospital’s daily calendar.
- Check clients and patients in and out efficiently.
- Process payments, review invoices, and communicate charges accurately.
- Maintain complete and accurate client and patient information.
- Document client communication and update medical records appropriately.
- Coordinate communication between clients, veterinarians, and the clinical team.
- Provide knowledgeable assistance regarding hospital services, products, and general pet-care needs.
- Help maintain a clean, organized, and welcoming reception area.
- Support efficient front-desk and hospital operations throughout the day.
Benefits
- A flexible approach to compensation that reflects your skill set and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral Bonus Program
- Health insurance including medical, dental, and vision (full-time only)
- Supplemental insurance options
- Paid parental leave
- Sick Time / Paid Time Off
- Free or discounted lab work for employee pets
- Pet discounts on services and products
- A pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- A uniform allowance
- A consistent daytime schedule
- Six paid holidays (full-time only)
- An Employee Assistance Program
- An employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
