Veterinary Receptionist - El Cerrito, CA

Vetcor • El Cerrito, CA

8d • Onsite

About The Position

El Cerrito Veterinary Care is hiring a Veterinary Receptionist. This role is for someone who loves connecting with people as much as caring for pets. The ideal candidate is friendly, reliable, and will help create a warm, welcoming experience for every client and patient. El Cerrito Veterinary Care is a busy, general practice hospital that focuses on compassionate, high-quality care and building lasting relationships with clients and their pets. The team is supportive, and they enjoy what they do. This role is perfect for someone who thrives in a fast-paced environment but still takes the time to make each client feel heard and cared for.

Requirements

• 1+ year of customer service experience
• Strong communication and multitasking skills
• Comfortable in a fast-paced, team-focused environment
• Basic computer skills
• A genuine love for animals and people

Nice To Haves

• Vet/medical customer service experience
• Veterinary clinic experience
• Familiarity with veterinary terminology or software

Responsibilities

• Greeting clients and pets with warmth and professionalism
• Answering phones and scheduling appointments (wellness, vaccines, rechecks)
• Keeping the day running smoothly by managing appointment flow
• Checking patients in and out with accuracy and care
• Processing payments and clearly explaining invoices
• Communicating with doctors and techs to support patient care
• Keeping the front desk clean, organized, and welcoming

Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• Comprehensive medical, dental, and vision coverage
• Supplemental insurance options
• Up to three weeks of paid parental leave
• Generous PTO
• Employee discounts
• Quarterly team bonuses
• Continuing education allowance
• Uniform allowance
• Six paid holidays
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed