Veterinary Receptionist

Alliance Animal HealthCincinnati, OH
Onsite

About The Position

At Glenway Animal Hospital, our doctors and staff are committed to providing you and your pet with the best veterinary medicine available. We are proud of the fact that the American Animal Hospital Association (AAHA). Our hospital is equipped to provide comprehensive wellness services to care for our client's pets' complete health care needs. Along with cats and dogs, Glenway Animal Hospital treats pockets pets, which include: rabbits, ferrets, guinea pigs, hamsters, gerbils, chinchillas, and rats. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Requirements

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.
  • Must be able to withstand unpleasant odors and noises.
  • May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Responsibilities

  • Maintain the visual appeal or the hospital reception area
  • Greet and welcome clients and patients
  • Answer questions and triage client concerns
  • Answer calls or emails and direct to the appropriate party for resolution
  • Schedule appointments to maximize efficiency and daily flow
  • Check in and check out clients and process payments
  • Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Personal Pet Discounts
  • Holiday Pay
  • Uniform Allowance
  • Bonuses
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