Veterinary Receptionist - Brick, NJ

Vetcor•Brick, NJ

5d•Onsite

About The Position

Laurelton Veterinary Hospital is hiring an experienced Veterinary Receptionist / Client Service Representative (CSR). This role is a great fit for someone who thrives in a client-focused environment, enjoys staying organized in a busy setting, and understands how important it is to create a positive experience for both pets and their owners. Our reception team plays an essential role in the success of the hospital by serving as the first point of contact for clients while supporting our doctors, technicians, and patients behind the scenes. If you’re reliable, compassionate, and ready to be part of a collaborative team, we’d love to meet you.

Requirements

A minimum of two years of veterinary hospital experience
Experience using AVImark software
Strong attention to detail and accuracy
Excellent customer service and communication skills
The ability to multitask and stay organized in a fast-paced environment
A reliable, punctual, and dependable work ethic
The ability to handle challenging situations professionally and calmly
A positive attitude and willingness to support teammates wherever needed
Availability to work evenings and Saturdays
A commitment to delivering exceptional patient and client care

Responsibilities

Greet clients and patients while creating a welcoming first impression
Manage a high-volume phone system and schedule appointments efficiently
Accurately enter medical records and client information into AVImark
Process invoices, payments, and financial transactions
Coordinate with doctors and technicians to maintain efficient hospital workflow
Answer client questions with professionalism, empathy, and compassion
Assist with follow-up calls, appointment reminders, and client communication
Maintain accurate client and patient records
Support daily hospital operations and front desk organization
Help create a positive experience for every client and patient

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program