Veterinary Receptionist - Spindale, NC

Vetcor•Spindale, NC

1d•Onsite

About The Position

Hinkle's Pet Hospital is a busy four-doctor small animal practice in Spindale, North Carolina, known for providing exceptional patient care, outstanding client service, and a supportive team culture. We are looking for a friendly, organized Veterinary Receptionist who enjoys helping people and pets while contributing to a positive, collaborative workplace. Our hospital offers a wide range of services, including wellness care, senior pet care, nutritional counseling, specialty soft tissue surgery, orthopedics, advanced dentistry, and more.

Requirements

Excellent customer service and communication skills
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Positive attitude and team-oriented mindset
Professional demeanor and willingness to learn
Ability to remain calm and compassionate during challenging situations
Commitment to providing exceptional client service

Nice To Haves

Veterinary experience preferred but not required

Responsibilities

Welcome clients and patients with warmth, professionalism, and compassion
Answer phones, route calls appropriately, and respond to client inquiries
Schedule appointments and manage daily appointment flow
Assist with patient check-in and check-out procedures
Process payments and maintain accurate client and patient records
Communicate hospital policies, services, and recommendations clearly
Support client education and follow-up communications
Maintain an organized, professional reception area
Collaborate with veterinarians and support staff to ensure a positive client experience
Help support efficient patient flow throughout the hospital