Experienced Veterinary Receptionist/ Veterinary Assistant

Inwood Animal Clinic • New York, NY

2d • Hybrid

About The Position

Inwood Animal Clinic is seeking a compassionate and dependable team member for a hybrid Veterinary Receptionist / Veterinary Assistant role. This position is primarily front-desk focused, with opportunities to support the medical team through light clinical duties. This is a great fit for someone who enjoys working directly with clients while also being involved in patient care behind the scenes. Whether you’re looking to grow your skills at the front desk or expand your clinical knowledge, we provide hands-on and virtual training opportunities to support your development.

Requirements

• Experience as a Veterinary Receptionist and/or Veterinary Assistant (minimum of 1 year veterinary experience preferred)
• Bilingual in Spanish and English preferred
• Compassionate, calm, and team-oriented with strong communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable supporting both client-facing and clinical tasks
• Self-motivated with a desire to learn and grow within the veterinary field

Responsibilities

• Greet clients and patients warmly and professionally
• Answer phone calls and emails, triage client concerns, and direct communication appropriately
• Schedule appointments to support an efficient and smooth daily workflow
• Manage check-in and check-out processes, including processing payments
• Maintain a clean, organized, and welcoming reception area
• Provide compassionate and discreet emotional support to clients during a variety of medical situations
• Assist with exam room setup and turnover
• Prepare and organize medications as directed by the veterinary team
• Restrain pets safely for exams or procedures when needed
• Support the team with basic patient care and hospital flow

Benefits

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Personal Pet Discounts
• Holiday Pay
• Uniform Allowance
• Bonuses

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed