Veterinary Receptionist - Port Orchard, WA
About The Position
This is a unique hybrid position that combines hands-on veterinary assisting with client service. The role involves welcoming clients, answering phones, scheduling appointments, processing payments, and providing compassionate support to clients. Simultaneously, it includes assisting doctors and technicians with medical procedures, restraining and handling patients, monitoring hospitalized pets, preparing treatment areas, assisting with radiology and dentistry, and providing clerical and medical-record support. Flexibility, initiative, teamwork, and a willingness to help wherever needed are essential for this role, which operates in a fast-paced environment where no two days are exactly alike.
Requirements
- Comfort around animals and a genuine enjoyment of caring for them
- A friendly and compassionate approach with clients and coworkers
- An interest in veterinary medicine and eagerness to learn
- The ability to multitask and stay productive in a busy environment
- A team-player mindset and willingness to help wherever needed
- Strong organization, dependability, and attention to detail
- A calm and empathetic approach, especially when clients or patients are having a difficult day
- A willingness to learn veterinary terminology and communicate professionally with both clients and the medical team
Responsibilities
- Welcome clients and their pets with a warm, professional attitude
- Answer phones and help triage client questions appropriately
- Schedule appointments and help keep the day running smoothly
- Prepare records and paperwork for appointments
- Process payments and answer questions about routine services and fees
- Provide compassionate support to clients during difficult situations
- Communicate with clients by phone, email, and other correspondence
- Assist doctors and technicians with medical, surgical, and dental procedures
- Safely restrain and handle patients for examinations and procedures
- Monitor hospitalized and post-anesthetic patients and report concerns
- Prepare treatment areas, equipment, and surgical suites
- Assist with radiology, dentistry, anesthesia, and patient care
- Take heart and respiratory rates and perform other tasks appropriate to your training
- Walk, clean, comfort, and care for hospitalized patients
- Help keep the hospital clean, organized, stocked, and ready for the next patient
- Provide clerical and medical-record support as needed
Benefits
- Flexible compensation
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonuses
- Medical, dental, and vision coverage
- Supplemental insurance options
- Paid parental leave for eligible employees
- Sick Time / Paid Time Off
- Pet care benefits
- Quarterly Team Rewards
- Professional development opportunities
- State license reimbursement
- VTNE exam fee reimbursement
- Continuing education support
- Uniform allowance
- Access to Vetcor’s TechLife community
- Six paid holidays
- Employee Assistance Program
- Employee discounts
- Four-day workweek
- Free/discounted lab work for employee pets
- Pet discounts on services and products
- Pet food discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
