Veterinary Receptionist/Client Service Representative

Western Veterinary PartnersDallas, OR
$17 - $18Onsite

About The Position

Dallas Animal Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Requirements

  • 2+ years of experience in a customer service, reception, or client-facing role
  • Exceptional verbal and written communication skills
  • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
  • Strong organizational and time management skills
  • Ability to accurately process payments and maintain financial records
  • Positive attitude and willingness to collaborate with a team

Nice To Haves

  • Previous veterinary receptionist or healthcare-related front-desk experience preferred

Responsibilities

  • Create exceptional client experiences
  • Build trust through compassionate service
  • Manage appointments and daily patient flow
  • Handle multi-line phones and in-person interactions
  • Process transactions
  • Support clients with essential information about our services

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Employee Assistance Program (EAP)
  • 401k with company match beginning 2027
  • Paid time off
  • Personal pet discount
  • Uniform allowance
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