Veterinary Reception, Client Care, Feltham Animal Hospital
VCA Animal Hospitals•Victoria, BC
•Onsite
About The Position
Feltham Animal Hospital is currently welcoming a full-time Veterinary Receptionist, Client Care, to join our team. This is an exceptional opportunity for an organized, motivated, and caring individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!
Requirements
- Ability to answer a multiline phone system and track and book appointments effectively
- Scheduling appointments
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates and processing payments
- Take initiative and work independently at times
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments
- A love for all companion animals!!
Nice To Haves
- A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset
Responsibilities
- Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
- Ability to answer a multiline phone system and track and book appointments effectively
- Scheduling appointments
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates and processing payments
- Take initiative and work independently at times
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments
- A love for all companion animals!!
Benefits
- VCA Canada Student Loan RRSP Program
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- RRSP Employer 5 % Match Program
- Extensive online anytime-anywhere access to journals and textbooks
- Employee Assistance Program to support your health and wellbeing
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
