Veterinary Receptionist/Assistant - San Jose, CA
Vetcor•San Jose, CA
•Hybrid
About The Position
Princeton Veterinary Clinic is hiring a Veterinary Receptionist/Assistant. This is a full-time, hybrid position that combines client service with hands-on patient care. The role is ideal for someone who enjoys variety and wants to be involved in both the front desk and clinical aspects of an animal hospital. The clinic is a busy, high-quality, three-doctor, full-service animal hospital committed to providing excellent veterinary care and outstanding client service. The ideal candidate is organized, caring, comfortable juggling multiple priorities, and enjoys being part of a fun-loving but professional team.
Requirements
- Previous customer service experience
- Veterinary hospital experience is strongly preferred
- A genuine love of animals and commitment to compassionate patient care
- Strong communication and interpersonal skills
- The ability to provide friendly, professional service to clients in person and over the phone
- Confidence handling challenging or emotional situations with tact and diplomacy
- Comfort working directly with animals and assisting with hands-on patient care
- Strong organizational skills and attention to detail
- The ability to multitask and shift between front-desk responsibilities and clinical support
- A dependable, flexible, and team-oriented approach
- The ability to thrive in a busy veterinary hospital environment
- A positive attitude and willingness to learn and grow
Responsibilities
- Answer incoming phone calls and assist clients with questions and requests.
- Schedule appointments appropriately and help manage veterinarian appointment schedules.
- Greet clients and patients and create a welcoming experience.
- Check clients in and out and process payments accurately.
- Maintain accurate client and patient information.
- Assist with medical records and other front-desk administrative responsibilities.
- Communicate clearly and professionally with clients, veterinarians, and fellow team members.
- Help clients navigate questions and difficult situations with patience, tact, and diplomacy.
- Support smooth communication between the front desk and clinical team.
- Assist veterinarians and veterinary technicians with patient care.
- Safely handle and restrain animals for examinations and procedures.
- Assist with pharmacy duties and prescription preparation as directed.
- Help prepare exam and treatment areas for appointments and procedures.
- Support the veterinary team with day-to-day patient care and hospital needs.
- Maintain clean, organized, and sanitary patient care and hospital areas.
- Help ensure patients are treated with compassion and care throughout their visit.
- Work collaboratively with the entire hospital team to keep the day running smoothly.
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- State veterinary technician license reimbursement
- VTNE exam fee reimbursement
- Professional development opportunities
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
