Veterinary Practice Manager
About The Position
Why Portland Vet Stroudwater? At Portland Vet Stroudwater, we're creating a new general practice built on a foundation of exceptional medicine, collaborative teamwork, and compassionate care. This is an exciting opportunity to join from the beginning and help shape the future of a hospital designed to provide outstanding care for pets and the people who love them. We're looking for an experienced Practice Manager who is excited by the opportunity to help grow a new hospital into a thriving practice. If you enjoy developing teams, creating efficient operational processes, and fostering a workplace where employees, clients, and patients thrive, we'd love to meet you. About the Role As Practice Manager, you will lead the day-to-day operations of Portland Vet Stroudwater. Working closely with hospital leadership, you'll play a critical role in launching the hospital, establishing workflows, building an engaged team, and creating an exceptional experience for clients and patients from day one. This is more than managing an existing practice�it's an opportunity to use your experience to build a successful hospital. Your leadership will help shape the culture, operational systems, and team that will support the hospital's long-term success.
Requirements
- Veterinary Technology degree and 3+ years of experience in a veterinary hospital.
- 1+ years of leadership or management experience in veterinary medicine.
- Strong communication, coaching, and relationship-building skills.
- A passion for building teams, developing people, and creating efficient operational processes.
- Demonstrated ability to manage multiple priorities while maintaining a positive team culture.
- Financial and operational management experience, including budgeting and KPI tracking.
Responsibilities
- Lead the daily operations of the hospital, including staffing, scheduling, and workflow optimization.
- Coach, mentor, and develop veterinary technicians, client service representatives, and support staff.
- Foster a positive, collaborative culture focused on teamwork and accountability.
- Partner with the Operations Director and Medical Director to achieve operational and financial goals.
- Monitor key performance metrics and identify opportunities to improve efficiency and hospital performance.
- Support recruiting, onboarding, training, and ongoing employee development.
- Ensure exceptional client service and patient care standards are maintained.
- Resolve client concerns with professionalism and empathy.
- Maintain compliance with hospital policies, safety standards, and regulatory requirements.
- Help create an environment where team members feel valued, supported, and empowered to grow.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid Time Off
- Continuing education and professional development opportunities
- Employee Assistance Program
- Employee pet discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
