Veterinary Practice Manager

Innovetive Petcare • Tampa, FL

2d • Onsite

About The Position

Bayshore Animal Clinic has proudly served the South Tampa community for more than 25 years, delivering exceptional veterinary care focused on prevention, wellness, client education, and compassionate medicine. We are seeking an experienced Veterinary Practice Manager to lead and support one of Tampa’s most respected veterinary hospitals. This opportunity is ideal for a collaborative, people-focused leader who thrives in veterinary operations, team development, and hospital leadership. Our hospital is proud to be: AAHA Accredited, Fear Free Certified, Cat Friendly Practice Certified, Tampa Magazine’s Best Veterinarian (2020, 2021, 2022), Best of the Bay Winner. Bayshore Animal Clinic is known for progressive medicine, exceptional client care, and a strong, supportive team culture. We are looking for a leader who can inspire teams, support operational growth, strengthen workplace culture, and confidently lead through change.

Requirements

• 3+ years of leadership or management experience in veterinary medicine, healthcare, or a clinical operations environment.
• Proven success leading, motivating, and developing high-performing veterinary teams (Technicians, Assistants, Client Service Representatives, and support staff).
• Experience managing veterinary hospital operations, including workflow coordination, staffing, and scheduling.
• Strong skills in team leadership, performance management, coaching, and staff development.
• Excellent emotional intelligence, communication, and conflict resolution skills.
• Ability to lead through organizational change, growth initiatives, and operational transitions while maintaining team engagement and morale.
• Working knowledge of veterinary practice management software systems (PIMS experience preferred).
• Strong commitment to culture-building, mentorship, and operational excellence in a veterinary hospital setting.

Nice To Haves

• Previous experience as a Veterinary Hospital Manager, Practice Manager, or Senior Veterinary Leader strongly preferred.
• CVPM (Certified Veterinary Practice Manager) or CVBL certification preferred.
• Experience supporting veterinary hospital growth, expansion, or operational scaling initiatives.
• Multi-department leadership experience within a veterinary or specialty hospital environment (ER, GP, or specialty practice experience a plus).
• Strong background in veterinary business operations, financial oversight, and team development strategies.

Responsibilities

• Lead a high-performing veterinary hospital team by fostering a positive, supportive, and accountability-driven culture within a fast-paced small animal veterinary practice.
• Build and sustain a strong veterinary team culture rooted in accountability, collaboration, and respect.
• Mentor, coach, and develop Veterinary Technicians, Veterinary Assistants, and client service teams.
• Maintain strong hospital-wide communication and leadership visibility across all departments.
• Drive employee engagement, recognition programs, morale initiatives, and staff retention strategies.
• Lead confidently through workflow optimization, change management, and hospital growth initiatives.
• Support recruitment, onboarding, training, and professional development of veterinary staff.
• Partner closely with the Medical Director and veterinary leadership team to align clinical and operational goals.
• Oversee day-to-day veterinary hospital operations, ensuring efficiency, consistency, and high-quality patient care in a small animal practice environment.
• Manage hospital workflow, staffing schedules, and operational coordination.
• Identify and implement improvements to efficiency, client experience, and patient flow.
• Ensure operational consistency, inventory control, and regulatory compliance (AAHA/OSHA standards if applicable).
• Support implementation of new systems, processes, and hospital-wide initiatives.
• Utilize KPIs, performance metrics, and reporting tools to drive operational decisions and hospital performance.
• Maintain smooth coordination between clinical, surgical, and client service teams.
• Deliver an exceptional veterinary client experience built on compassion, communication, and trust within the local community.
• Champion a high-quality client experience in veterinary care.
• Address client concerns with empathy, professionalism, and strong problem-solving skills.
• Maintain and enhance the hospital’s reputation for excellent veterinary care in the community.
• Support client education, communication, and long-term relationship building.
• Contribute to community engagement and veterinary outreach initiatives.
• Support veterinary hospital financial performance and strategic growth through data-driven decision-making and leadership alignment.
• Assist with budgeting, forecasting, and financial planning for veterinary operations.
• Monitor hospital revenue, expenses, and overall financial performance (P&L oversight).
• Identify opportunities for sustainable growth and operational profitability.
• Partner with leadership to improve financial efficiency and business performance.
• Balance financial accountability with a people-first leadership approach in veterinary medicine.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Paid Time Off (PTO)
• Paid holidays
• Short-term and long-term disability insurance
• Life insurance coverage
• Employee Assistance Program (EAP) for personal and professional support
• Employee pet care discounts
• Leadership development training and continuing education (CE) support
• Career growth opportunities within a multi-location veterinary network
• Support for Veterinary Practice Managers, hospital leaders, and aspiring veterinary executives
• Structured opportunities for professional development, mentorship, and operational leadership training
• Veterinary technician advancement pathways and clinical growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed