Veterinary Onboarding Specialist

SnoutMichigan, MI
$55,000 - $60,000Onsite

About The Position

Snout is seeking a passionate and relationship-focused Veterinary Onboarding Specialist to join their in-person team in Troy, MI. This role is responsible for managing the onboarding process for veterinary clinics as they begin their partnership with Snout. It involves coordinating data, integrations, plan design, and timelines to ensure clinics go live accurately and on schedule. The position requires a detail-driven individual who can blend relationship management with analytical and operational work, keeping multiple projects organized and proactively identifying issues. The ideal candidate will have veterinary clinic experience and a desire for a more strategic, problem-solving career within the industry.

Requirements

  • 2+ years in-clinic veterinary experience, especially in a client facing role dealing with invoicing/billing
  • Highly organized and able to manage multiple projects at the same time
  • Detail-oriented and comfortable with data and systems
  • Strong problem-solver and communicator
  • Thrives in a fast-paced, changing environment
  • Ability to learn quickly, especially new technology and processes like AI

Nice To Haves

  • Leadership skills, especially as a Lead
  • Tolerance for working in a fast-paced technology environment with high ambiguity
  • An interest in technology or startups
  • Dedication to absorb and uphold company policies and procedures

Responsibilities

  • Manage multiple clinic onboardings from closed-won to go-live
  • Coordinate integrations, pricing, plan setup, and timelines
  • Analyze clinic data to build accurate, effective wellness plans
  • Catch and resolve issues before they impact a launch
  • Serve as the main point of contact for clinics during onboarding
  • Keep detailed, organized records across all active projects

Benefits

  • Day 1 medical/dental/vision benefits
  • Flexible time off + 11 Snout calendar holidays
  • Paid parental leave
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