Veterinary Hospital Manager

Western Veterinary Partners•Forest Lake, MN

4d•$90,000 - $100,000•Onsite

About The Position

South Shore Veterinary Hospital in Forest Lake, MN, a 9-DVM practice, is seeking an experienced Veterinary Hospital Manager to lead their team and support the continued success of the practice. This role is ideal for a people-focused leader who enjoys working with a veterinary team, developing employees, and fostering a positive, collaborative hospital environment. The Hospital Manager will partner with the Medical Director and leadership team to support day-to-day operations and cultivate a culture of communication, accountability, teamwork, and growth. The ideal candidate will be people-focused, collaborative, and engaged, with a passion for developing teams and creating an environment where both people and the practice can thrive.

Requirements

5+ years of leadership, business management, or operations management experience required.
Veterinary hospital management experience required - medical, dental, or healthcare practice management experience also considered.
Proven ability to lead, coach, and develop high-performing teams and departments.
Experience managing budgets, staffing, scheduling, and day-to-day operations.
Strong communication, problem-solving, and conflict-resolution skills.
Proficient with business software and able to adapt quickly to new systems.
Capacity to work autonomously with minimal direct supervision while also collaborating effectively in tandem with the Medical Director and leadership team.

Nice To Haves

Previous veterinary experience (e.g., Veterinary Technician, Veterinary Assistant, or Client Service Representative) preferred.
Bachelor's degree, Certified Veterinary Practice Manager (CVPM), or equivalent combination of education and experience preferred.

Responsibilities

Monitor hospital performance, manage budgets, oversee payroll and financial operations, and drive business growth through data-informed decisions.
Ensure efficient workflow, maintain regulatory compliance (OSHA, DEA, VMB), manage equipment and inventory, and implement hospital policies and procedures.
Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
Lead day-to-day operations, scheduling, and maintenance while aligning administrative functions with overall hospital objectives.
Oversee marketing strategies, resolve client concerns, enhance client experience, and foster retention and growth.
Manage and support department leads, oversee hiring and development, maintain staffing levels, and promote a positive, inclusive workplace culture.