Veterinary Hospital Administrator

Lakefield Veterinary Group•Gig Harbor, WA

2d•$80,000 - $90,000•Onsite

About The Position

Puget Sound Veterinary Specialty & Emergency (PSVSE), located in Gig Harbor, Washington, offers specialized emergency and specialty veterinary care. The hospital's culture is founded on Compassion, Inclusion, Accountability, Innovation, and Gold Standard Patient Care, emphasizing collaboration, knowledge sharing, and mutual support. PSVSE is seeking an experienced Hospital Administrator to contribute to its ongoing growth and success. This leadership role involves partnering with the Medical Director to manage hospital operations, team development, financial performance, and enhance the client and team experience. The ideal candidate is a hands-on leader passionate about developing people, building relationships, solving problems, and fostering an environment conducive to both staff and patient well-being.

Requirements

3-5 years previous leadership and management experience in veterinary medicine or healthcare required.
High school diploma or equivalent required.
Strong understanding of hospital operations and financial performance.
Excellent communication, relationship-building, and conflict-resolution skills.
A people-focused leader who can balance compassion with accountability.
Strong organizational, analytical, and problem-solving skills.
Ability to thrive in a fast-paced specialty and emergency environment.
A commitment to gold-standard patient care, continuous learning, and supporting the people around you.

Nice To Haves

Bachelor’s degree in Management, Communication, Business Administration, or a related field preferred.
Experience managing DVMs, physicians, or other professional staff strongly preferred.

Responsibilities

Partner with the Medical Director and leadership team to oversee daily hospital operations and achieve hospital goals.
Foster a culture built on compassion, inclusion, accountability, innovation, and collaboration.
Recruit, onboard, coach, and develop hospital team members.
Support DVMs with administrative, HR, performance, and operational needs.
Monitor financial performance, labor costs, revenue, and other key hospital metrics.
Identify opportunities to improve workflows, efficiency, and the experience of our clients and team.
Oversee scheduling, facilities, equipment, compliance, and other operational needs.
Handle employee and client concerns with empathy, professionalism, and sound judgment.
Build strong relationships with referring veterinarians and represent PSVSE within the local veterinary community.
Partner with hospital leadership on strategic planning, business development, and continued growth.